RSA Authenticator (SecurID) App Reviews

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Still works as expected, needs one thing to be 5 star

the only thing I would change is to have the presented token change color about 5-10 seconds before it cycles. As the app presents the token in to blocks of 4 digits, the eye tends to focus on the first block, enter it, then return to the second block and enter that next. The problem is that it can change while you are entering to first block of digits and you won’t realize it. Then you end up getting rejected and starting over...

Decent and functional. Room for improvement.

Very simple app as far as functionality is concerned. Never have an issue with having to resync the token counter or anything. Little clunky to setup but may be the nature of the beast. I would like to see a color change in the token number as time gets closer to zero as well as TouchID support. Many other token apps have both features. Silly to not have them!

Move the backspace key

Having the backspace key share a row and column with passcode digits is a constant nuisance

Terrible

I am one user in a 300k + company, and would consider myself more tech savvy than about 80% of that population. Ive spent the past 4 hours trying to negotiate this app and get it to work on our VPN - to no avail. One of the most counter intuitive interfaces Ive come across, with a help section geared towards 7th graders. Would have expected far more, but hopefully competition In this space will push EMC to be better.

Apple Watch Support?

Considering I have to enter one of these several times a day, this would make for an awesome Watch app.

Applewatch app?

I agree with other reviewer -- they should do an applewatch app so you dont have to pull out your phone (or go find it in your house) to enter token when accessing firm network. Would be a nice little benefit to just pull the token off a watch that you always have with you.

Easy to use but like to see landscape display

I like that it is easy to use and with my job I have it open most of the day so I keep my phone plugged in most of the time. For this the phone is in the cradle on its side. Like to see the app flip to a landscape display when the phone is on its side for easy viewing. If it did this would be a 5 star.

Works Great.

The RSA app works great. Yes Apple watch app would be great. Several reviews on here are uninformed. For instance the review about the timer starring at less than 60 seconds. It will almost always start at less than 60 seconds. The app doesnt control the tokens value or time. That is a server side function and us constant regardless of when you enter your pin. Do some research prior to posting next time.

Apple Watch Request

It would be great to see an Apple Watch version of this app.

Security part not working!

Our IT folks are moving to this from previous soft token set up. I love the concept and can get the tokens to randomize. Issue is, I can open the app without entering any sort of password. My IT team says it wont work for me and I have to go back to a hard token fob. Ugh!!!!

Multiple Tokens Visible, Watch Support, Landscape

It works and seems to work well. Would love to see: 1. Multiple Tokens Visible At Once Why have to click around to pick the correct one? 2. Watch Support So I dont have to dig out my phone or stop what Im doing on my phone. 3. Landscape Mode Because my phone is often parked "sideways" in my phone holder.

Apple watch support and Touch ID

Will love to see apple watch app and Touch ID support.

Works as expected

Apple watch support would be awesome

Functional app

This app does what it is supposed to do. Leaving 5 stars in hopes that a companion watch app will be developed.

Apple Watch

Would like to see the app support apple watch

Wheres Touch ID?

This app works well, and gets me logged in to our RSA system. But, I cant believe the app hasnt been updated with Touch ID support by now.

Touch ID?

It always concerns me when an App stalls for a year plus in development. Its been since Aug 4, 2014 since anything. No bugs addressed, no enhancements like Touch ID (even my crummy credit unions app supports Touch ID). Can we get something? And just because it seemed to run and not immediately crash when you launched it on IOS 9 doesnt really mean it supports it. You just updated the description of the product.

RSA App for IPad

The App works great. The RSA App needs be placed in the IPad App Store to be located easier then it is. You have to change the search criteria from IPad to IPhone to located it in the App Store. Most people I have dealt with cannot understand this, without help. The RSA App for RSA needs to have a landscape mode. This would work well with the multitasking feature in IOS 9. The RSA App needs to have the default name of the Soft Token from Token (1) to the S/N of it. Just like the RSA SecurID program for Windows or MacBook does. Would help with identifying the Soft Token and troubleshooting it. Someone can change the name of the token but most will not. Talking with someone to locate the S/N will not be as easy over the phone, as it would be if it was just there like Token (1) is.

Need care

I love this app very much and I use it all the time. However one of the things that annoys me sometimes is when you want to see the next token. You press the arrow and you can see it. I think it should continue to show that valid token once it becomes valid. The purpose of that is to use it. So you should keep seeing it. Right now it shows the next token all the time and does not allow you even to go back and see the current one.

Great Alternative to Hardware Token

I used the SID800 token for nearly two years before switching to the iOS app, and am very glad I did! (I would always be in a bind when I took my wifes car to work and left my token on my other keychain, but I never forget my phone.). It is very convenient and I love that you can add multiple accounts in the app. I just really hope the next version becomes compatible with the Apple Watch like what RSA Via Access is doing. That would make things even easier!

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