RSA Authenticator (SecurID) App Reviews

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Lack of good UI

Nice it supports more than one token. Few drawbacks: -almost every menu you access or every place you touch it asks again the passcode, which is very annoying; -the next code function does not have an undo

New UI is harder to read.

Why did they change the UI? The entire point of this app is to be able to read the numbers to type into a website or VPN client. The numbers are way harder to read now.

Needless redesign

So theyve gone from a simple looking extremely readable design to a sophisticated design that is much harder to read. Why why why do you put a gray background under the black token value? And make the gray the darkest right under the digits? I think the digits are now also smaller than they used to be. Why oh why oh why. Why cant they keep the stupid graphic designers out of a perfectly working app?

Unpleasant looking

I liked the look of the old display better.

Thanks for listening!

It is apparent that RSA paid attention to the comments left by everyone, this new version allows copy/paste of the PIN…and it uses a better color scheme for the passcode, black on white is much better than gray on gray. This combined with multiple token support is a great update.

iPad??

Ive been using this for years on the iPad and was thankful that it recognized that it was in landscape mode and adjusted. This new version both looks terrible, and doesnt go into landscape mode. Please fix this.

Great update

Beautiful new interface matching the iOS7 “flat” design aesthetics.

Easy

The app is simple and easy to use. I like the modern look over the previous one.

It works, but...

Setup was easy (for my company, at least). To copy the token, tap the tiny 2-page icon at the bottom of the screen. A big obvious button would be better. The main problem, though, is the 60 second reset. Since it takes far more than 60 seconds for the F5 Edge Client to connect and enter my username and password, I do that FIRST and then double click across to this to enter my password and get my token. Also, if the token is almost out of time its safest to wait until the next 60 second window begins. A five minute window would make the whole process much, much easier. I havent yet tried to connect with my computer.

New Design

Hi! Did you fire your designer?! New design is terrible. Anyway, app works as expected..

Wrong timer

The timer does not always start at 60sec. It is bad that i see less than sec on the timer when I have just entered the pin.

Heads up, broken in IOS8

If you get a new iPhone 6, dont bother trying to install your emailed RSA token on it. QR code may work, but cant get it to open the token file from mail at all...

URL import broken

Got a new phone and now the token import from a URL is broken. Safari just opens up a not found error and doesnt flip into the RSA app.

Not user friendly

The app designer need user experience lesson, this app is confusing to install. I cannot get it to work without external help. Very bad design.

It works fine

Now I dont have to carry the physical RSA token anymore. Worked perfectly the first time.

Not secure

I have been using this app for a good year and it has a serious security flaw. When I enter the correct code, it displays the numbers and I am able to authenticate with those. When I go back to the screen where I just entered the code either by just going back or closing the app completely and launching it again, I am able to see the correct code with "ANY" secret code value that I enter. That should not be the case. Someone could easily take my phone after I authenticate and get to the code.

Need Landscape Mode

This is a great app that works flawlessly for me every day, but I cannot rate it 5 stars unless you bring back landscape mode for iPads. Please update, thank you!

Needs Landscape

My company just moved over to using the Software Tokens. The app seems to do what I need it to do. But it would be nice if it was presented in Landscape, particularly for iPads.

Great app! Very easy to understand and use!

Great app! Very easy to understand and use! David Lorea Farrington

Works as expected...

Would be nice to see a Notification Center widget so you can swipe down to get a PIN.

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